Privacy Policy

1. Who We Are

Controller/Responsible Entity: Fanxy Corp.
Contact: 1stypeofficial@gmail.com

2. Scope

This Policy applies to information processed when you access or use the Service, including account creation, subscriptions (monthly or annual), uploads for processing, and customer support.

Third-party services (e.g., payment processors, hosting providers) have their own privacy practices. We are not responsible for the privacy practices of third parties, but we select vendors and require safeguards appropriate to the Service.

3. Information We Collect

3.1 Information you provide

• Account information (e.g., email, name or nickname, password or authentication token).
• Billing information handled by our payment processor (e.g., billing address, tax/VAT details). We typically receive only limited payment metadata (e.g., last 4 digits, payment status).
• Support communications (e.g., messages, attachments, feedback).
• User content you submit for processing (e.g., audio files, links, filenames) ("User Content").

3.2 Information collected automatically

• Device and usage data (e.g., IP address, browser type, OS, pages viewed, timestamps, referrer).
• Log data related to processing requests (e.g., request identifiers, job status, error logs, performance metrics).
• Cookies and similar technologies (see Section 10).

3.3 Sensitive data

We do not intentionally collect special categories of personal data (such as health, biometric, or precise geolocation). Please do not upload sensitive personal information. If you do, you do so at your own risk.

4. How We Use Information

We use information for the following purposes:

• Provide and operate the Service, including processing your User Content to generate outputs.
• Create and manage accounts, authenticate users, and provide customer support.
• Process subscriptions (monthly/annual), manage invoices, and prevent fraud and abuse.
• Improve the Service (e.g., debugging, analytics, feature development).
• Maintain security, monitor for malicious or prohibited activity, and enforce our Terms of Service.
• Communicate with you about updates, service-related notices, and administrative messages.
• Comply with legal obligations and respond to lawful requests.

5. Legal Bases (EEA/UK and similar jurisdictions)

Where required by law, we rely on one or more of the following legal bases:

• Contract: to provide the Service and perform our obligations under the Terms of Service.
• Legitimate interests: to secure, maintain, and improve the Service, prevent fraud, and support our business operations (balanced against your rights).
• Consent: for certain cookies/marketing where required; you can withdraw consent at any time.
• Legal obligation: to comply with applicable laws, regulations, and lawful requests.

6. User Content and Outputs

User Content may include files that contain personal data of you or others. You control what you upload. We process User Content only to provide the Service and as described in this Policy.

You agree and understand that:

1. We do not verify or guarantee that your User Content or your use of outputs is legally permitted.
2. Any downloading, sharing, publication, distribution, synchronization, monetization, or other use of outputs is entirely your responsibility.
3. We are not responsible or liable for how you or any third party uses outputs, including any claims of copyright infringement or other rights violations arising from such use.
4. You should not upload personal data or content you do not have the right to process.

7. How We Share Information

We may share information with:

• Service providers (processors) who help us operate the Service (e.g., hosting, storage, analytics, customer support).
• Payment processors to handle subscription payments (we do not store full payment card numbers).
• Professional advisors (e.g., legal, accounting) under confidentiality obligations.
• Authorities or other parties when required by law, or to protect rights, safety, and the integrity of the Service.
• Affiliates in connection with business operations, subject to appropriate safeguards.
• A buyer/successor in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets (subject to applicable law).

8. Data Retention

We retain personal data for as long as necessary to provide the Service, meet legal obligations, resolve disputes, enforce agreements, and protect the Service. Retention periods vary depending on the data type and purpose.

Typical examples (may change depending on configuration and legal requirements):

• Account data: retained while your account is active and for a reasonable period after closure.
• Billing records: retained as required by tax/accounting laws.
• Logs and security records: retained for security, audit, and troubleshooting, then deleted or anonymized.
• User Content: retained only as long as needed to provide the processing and related features you enable.

9. Security

We implement administrative, technical, and physical safeguards designed to protect personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

To the maximum extent permitted by law, we are not liable for unauthorized access, use, alteration, or destruction of data resulting from factors beyond our reasonable control, provided we maintain reasonable safeguards.

10. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Service, remember preferences, and analyze usage. Where required, we request consent for non-essential cookies.

You can control cookies through:

• Our cookie banner/preferences tool (if available).
• Your browser settings (note: disabling cookies may affect functionality).

11. International Data Transfers

We may process and store information in countries other than your own. When we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses or other lawful mechanisms, as required.

12. Your Rights and Choices

Depending on your location, you may have rights such as:

• Access to your personal data.
• Correction of inaccurate data.
• Deletion/erasure (subject to legal exceptions).
• Restriction or objection to certain processing.
• Portability of certain data.
• Withdraw consent (where processing is based on consent).
• Lodge a complaint with a data protection authority (EEA/UK).

To exercise rights, contact us at 1stypeofficial@gmail.com. We may need to verify your identity before responding.

13. Children

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us to request deletion.

14. Third-Party Links and Integrations

The Service may contain links to third-party sites or integrations. We are not responsible for the content, security, or privacy practices of third parties. Use them at your own risk.

15. Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new "Last updated" date. If changes are material, we may provide additional notice as required by law.

16. Contact

Questions or requests about privacy can be directed to:
Fanxy Corp.
Email: 1stypeofficial@gmail.com